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Juan Lopez
Thank you to everyone who joined our latest Office Hours session, Unlock More from Encompass: Tips & Tricks . We hope you came away with helpful ideas to make your day-to-day work in Encompass more effective. ️ Catch the recording here: ...
Juan Lopez Category Alumni & Advancement Jun '25
Juan Lopez
Thanks to everyone who joined our most recent Institutional Advancement Office Hour s focused on our Vision and Roadmap for Anthology Encompass and Anthology Raise. We reviewed the latest enhancements, planned innovations for our ...
Juan Lopez Category Alumni & Advancement May '25
Juan Lopez
Thanks to those who have already watched our latest Anthology Encompass + Anthology Raise roadmap webinar available on-demand! To continue the conversation, we’re hosting live office hours with the product team this Thursday, May ...
Juan Lopez Category Alumni & Advancement May '25
Sharmistha Mohapatra
We are currently investigating the issue with non-member records and exploring the best approach for updating Alumni records, as well as addressing the client login challenges. A big issue for us during major events is when alumni ...
This is a huge problem for us at Missouri State University Foundation, as well. We have identity checkpoint turned ...

@Sharmistha Mohapatra @Natalie Seever

Thank you for sharing your experiences here. I really appreciate the ...

Stephanie Folds
Hello! I am with SUNY Oswego's University Advancement operation, and we are working on a mailing campaign to collect updated email addresses and other information from our alumni. The three subsets we plan to target are those alumni ...
Chris Foley
Does anyone have experience using Groups? We're looking for insights about whether it really enables you to foster networking amongst constituents with relatively little administrative oversight. Here are some links for ...

@Chris Foley We are working on setting this up as well and were wondering if anyone else would be willing to share how ...

@Chris Foley I just reached out to Encompass Customer Service to see about getting a demo of this. And the ...

Monica Jansa
For anyone who has enabled the credit card recovery fee, can you share your sites and what it looks like? What language did you put on their to alert people that it was an option? Does it add a line to the member confirmation email, and if so, ...

@Monica Jansa Hello Monica! I was going through discussion posts trying to find any pertaining to the credit card ...

Calli Arida
Hi everyone! I am wondering, for those of you who use the Credit Card Recovery Fee option, are you including the fee in the overall donation credit amount? Or only the original donation? Also, do you find it to be working? In other words, ...
Chandra Powell
Hi everyone — I’m wondering if any of you currently have an integration set up between Anthology Encompass and Blackbaud CRM. If so, what types of data are you passing between the two systems (e.g., event registrations, gifts, ...

@Chandra Powell
Hi Chandra,

We are integrated with Blackbaud CRM through Omatic. Right now, I believe we have ...

Mary Ellen Nunes
I just received an email about an after hours and questions after an advancement roadmap webinar. I have no idea what webinar this is referring to, and there does not appear to be anything on thsi calendar. We have very rare/sporadic ...

@Mary Ellen Nunes Great to see your question! Later this week, you will receive an email inviting you to view the ...

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