About the group

Welcome the Anthology Illuminate Community Group!

By joining this group, you will can share your experiences of Illuminate (formerly Blackboard Data) with your peers and receive support and updates from the product team. You will also have the opportunity to participate in our focus groups, office hours, surveys, discussion topics etc. 

Please sign up for any office hours or focus group sessions by registering for the meeting listed on the right side. Focus groups are limited to fifteen individuals, so please only register if you plan to attend, and if you have registered and then find you’re not going to be available (we appreciate these things happen), please de-register so that someone can take your place.


You'll find links to recorded sessions (excluding focus groups as they are not shared) and links to related resources on this page: SESSION RECORDINGS & LINKS

Take part in the Discussion

Relevance
Maria Ortiz
Between November 2024 and January 2025 institutions will be able to pick a date for maintenance of their Blackboard SaaS instances . During Blackboard maintenance Illuminate can have a delay of CDM_LMS refresh and an authentication ...
Maria Ortiz Category Illuminate 13d
Open for Comments
Maria Ortiz
State of the issue: Resolved Details: Missing activity data from July-October of 2024 is now available in activity accumulator related tables. New data generated from now is saved as normal. If you find any issues with your ...
Maria Ortiz Category Illuminate Aug '24
Open for Comments
Unal Aksu Unal Aksu Sep '24

Hello @Maria Ortiz ,
Is there any update on this issue?

Hi Unal, thanks for the follow up. The fix is still in progress. I will update when the solution is ready. Thank you!
Jonathan Hughes
Hi @Steve Bailey , there was mention of the possibility of having customisable controls so that we could choose which controls a group of academics in a node might see; as having all of the controls can be overwhelming, especially if one ...
Jonathan Hughes Category Illuminate Sep '24
Open for Comments
Hi Jonathan. We investigated this but found it's not possible to programmatically hide/remove controls, so the ...

@Steve Bailey Hi Steve, I understand; yes, being able to duplicate the reports so we can customise them would be ...

Maria Ortiz
Incident: We have encountered an issue with data refresh affecting clients in AWS Sydney hosting region. During this period, several tables/views within CDM_LMS have not been refreshed since 2024-09-29. Other regions don't ...
Maria Ortiz Category Illuminate Oct '24
Open for Comments
Malcolm Murray
I'd just like to express my thanks to @Steve Bailey and team for getting the student progress data added to Snowflake. This is providing a lot of insight into the usage of our larger courses. For those of you who have not seen this yet, it is ...
Malcolm Murray Category Illuminate Aug '24
Open for Comments
Thanks Malcolm Murray ‍, that's great validation I'm keen to hear more about how you're using that information. ...

@Steve Bailey we are using it to analyse the activity of almost 5,000 students in our ...

Gunay Rustamova
Hello, In our university's Illuminate profile we cannot see Data Q&A section. Is there an additional fee to activate this option? If not how to make it available? Thanks
Gunay Rustamova Category Illuminate Aug '24
Open for Comments
Hi Gunay,

To be set up Illuminate Data Q&A , you need to:
  • Have Illuminate hosted in an eligible region ...
Maria Ortiz
(Problema ya está solucionado) Problema reportando: La autenticación institucional ("Inicie sesión con su cuenta institucional") actualmente no funciona para la mayoría de los clientes en todas las regiones. Tenga en cuenta que ...
Maria Ortiz Category Illuminate Aug '24
Open for Comments

Actualización: nuestro equipo de ingenieros ya solucionaron el caso. Ahora la autenticación institucional ...

Maria Ortiz
(Issue is now solved) Reported issue: Institutional Authentication ("Sign in with your institutional account") is currently non-functional for most clients in all regions. Note that "native" authentication ("Sign in with your ...
Maria Ortiz Category Illuminate Aug '24
Open for Comments

Update: our engineering team fixed the issue. Now institutional Authentication is working as normal.

Julio Tovar
Hi. Do any of you know what the “Student Activity Indicator” column means? Recently Active, Inactive… Thank you.
Julio Tovar Category Illuminate Jul '24
Open for Comments
Ana Borda
Hello everyone, We hope you’re enjoying your experience with Anthology Illuminate! We’re always striving to improve and make our product better suited to your needs. To do this, we’d love to have your input in our future research ...
Ana Borda Category Illuminate Jun '24
Open for Comments

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Events

Date
Date & Time
12/10/2024 10:00am EST
Date & Time
12/18/2024 10:00am EST